I transitioned from the traditional architectural design field well over ten years ago and have had the good fortune of shaping digital products, commerce and marketing touch points for some of the biggest companies in existence.
I spend unhealthy amounts of time thinking about users, behavior, psychology, interactions and design thinking as they are all components that feed into delivering world class user-centered products and brand engagement solutions.
I've spent the past 12 years being on, working with and building teams of Digital Strategists, Information Architects, Interaction Designers, User Researchers, Content Strategists, Visual and Data Visualization Designers, and Developers -- And never forgot to have a ton of fun along the way.
I hold degrees in Architecture and Computer Information Systems.
I look forward to connecting!
chadjowensATgmailDOTcom
A few of the brands I've had the pleasure to work with:
STAPLES
Improving service with a chatbot conversational UI experience design
WASTE MANAGEMENT
Design research, synthesis & defining service design solutions
NUTRO
Supporting sales associates with a robust iPad application
BICYCLE PLAYING CARDS
Driving consumer engagement with native iPad game design
ALLSTATE
Site experience & native application product design
BOSTON CONSULTING
Research & designs to redefine the employee experience
ACCENTURE
Product design for a major turnkey software product solution
DISCOVER FINANCIAL SRVCS
Improving loyalty through improved desktop & mobile experiences
PIZZA HUT
Ordering experience redesign & modern loyalty program
NORWEGIAN CRUISE LINES
Major site & booking engine experience redesigns
USA HOCKEY
Site redesign for USA Hockey & all of their affiliate sites
CISCO
Corporate social responsibility concepting & site redesign
AMERICAN GREETINGS
Social media integrated digital card creator tools
BMC SOFTWARE
Issue management, user research, testing & design recommendations
COX COMMUNICATIONS
Improving the customer purchase path through research, design & testing
JACK DANIEL'S
Concepting & design of social media engagement applications
FREEMAN EVENT PLANNING
ATG e-commerce re-platform & experience design
VALSPAR PAINT
Site redesigns & providing utility with native applications
WALMART
Helping associates improve their lives with meaningful digital tools
SAM'S CLUB
Delivering on convenience with useful sites & native e-commerce apps
